Warranty

 

Covid-19 Update

Due to the Covid-19 pandemic we have adopted new safety measures to reduce the risk of exposure to the virus for our staff. As a result, the 90 warranty for electronic items is suspended indefinitely. Products purchased on or after May 16th are considered final sale, and any issues related to defect must be directed to the product's manufacturer.

 

Return/Exchange Policy

Due to the intimate nature of the products we sell, all sales are final, and an item cannot be returned for a refund, store credit, or exchange. This policy is in place for all products, including toys, lubricants and body products, lingerie and apparel, BDSM gear, and books. For the peace of mind of our customers, once an item has left our store, that item must be considered used, and is not re-sold.

 

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