Warranty

 

Covid-19 Update

At this time we ask that customers please do not bring defective products into the stores and instead contact [email protected] for assistance with warranty-related questions.

 

Return/Exchange Policy

Due to the intimate nature of the products we sell, all sales are final, and an item cannot be returned for a refund, store credit, or exchange. This policy is in place for all products, including toys, lubricants and body products, lingerie and apparel, BDSM gear, and books. For the peace of mind of our customers, once an item has left our store, that item must be considered used, and is not re-sold.

 

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