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Little Shop of Pleasures Store Locations

Monday – Sunday | 10:30am – 10:00pm

 

MacLeod Trail

3812 Macleod Trail
Calgary, AB

403-287-3100

 

Bowness Road

6411 Bowness Rd NW
Calgary, AB

403-247-3103

Accessibility

Both LSOP locations can be accessed by wheelchair, however please note that the entrance to the MacLeod Trail location has a small incline that can present a challenge for those with reduced mobility. If you require assistance to enter the MacLeod Trail LSOP location, please call 403-287-3100 to speak to a staff member.

 

Our Bowness Road location has a Ramp It Up ramp generously provided to us by Accessible Housing Calgary. If you require a ramp to enter our store, call 403-247-3103 and alert a staff member.

 

If you have any questions about accessibility, please don't hesitate to call either of our locations for more information.

1 General FAQ
1.1 Is there a brick and mortar Little Shop of Pleasures location that I can visit?

Little Shop of Pleasures is a Calgary-based business with two locations; one on Macleod Trail S, just south of the Calgary Stampede Grounds, and one on Bowness Road just west of 63rd Street.

1.2 Are the in-store and online inventories the same? Is the product I saw online going to be in stock at my favourite LSOP location?

The online store is an ongoing project for the company, and while it is growing constantly, its inventory is actually only a fraction of the massive and diverse inventory stocked at our Calgary locations. An item you see in stock in our online store may not, however, be in stock at the store you plan on visiting. We recommend calling ahead to make sure that we have the item you're looking for on hand.

1.3 Why are certain items excluded from sales?

Some manufacturers require that retailers adhere to strict pricing guidelines. This means that some of our products are already at the lowest price that we are contractually permitted to sell them, and that no further discounts can be applied.

2 Online Order FAQ
2.1 Do you ship outside of Canada?

No- we are currently unable to ship outside of Canada.

2.2 Can I make an order over the phone?
No- orders must be placed online.
2.3 How will my order be packaged?

Orders are shipped in discreet packaging, with no visible labels or logos. For more information on shipping, check out our shipping page.

2.4 Can I order online and then pick up my order at one of the Calgary locations?

No.

2.5 My order has not yet arrived, and I wish to make a change to or cancel it. Can I do this?

Once an order is shipped, we are unable to retrieve it, at which point it is considered a complete- and thus final- sale. If you contact us immediately, we may be able to halt the processing of your order before it ships and make changes or cancel it per customer request.

2.6 I've changed my mind about an item I ordered- can I send it back?

No- all sales are final. Once an item has left our hands, it must be considered used and can not be returned for the safety and peace of mind of all our customers. Only items that are defective as the result of a manufacturing error can be returned to us in exchange for a replacement. For more information on our return policy, please check out our warranty page.

2.7 An item I ordered is defective- what do I do?

We warranty many of our products against defect for 90 days after the date of purchase. This warranty is in place for eligible items that are purchased either in-store or online. For details on our warranty policies and procedures, and the steps to take in the case of a defective product, check out our warranty page.

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