Covid-19 Update

May 15th, 2020

As of May 14th, both the Macleod Trail and Bowness Road Little Shop of Pleasures locations have reopened with new, limited hours of operation. The shops will be open from Tuesday through Saturday, from 12:00 noon to 7:00pm, and will be closed on Sundays and Mondays.

 

In order to maintain the safest possible environment for everyone who enters Little Shop of Pleasures, we have taken measures to reduce the risk of exposure to the Covid-19 virus for both our staff and customers by implementing new policies. These policies are firm, and will remain in place until further notice. The following notice has been posted at the doors and within our stores:

 

WE ARE NOW OPEN


PLEASE READ BEFORE ENTERING

 

    • Everyone who enters the store is required to wear a mask that shields the nose and mouth. If you do not have a mask we will provide one for you.
    • If the door is locked and the open sign is on, we are at capacity and you will need to wait to be let in.
    • Please sanitize your hands when you come in.
    • Please adhere to social distancing recommendations and maintain a distance of 6 feet from others at all times.
    • We are not currently accepting cash payments. VISA, Mastercard, and debit accepted.
    • Until such time as it has been deemed safe to resume, our 90-day warranty of electronic products has been suspended, and we ask that customers please do not bring previously purchased products into the store. Eligible products purchased during the affected period will receive a 30 day extension of their warranty. Contact [email protected] with questions regarding defective products.

 

These new policies and practices are in place to protect our staff and customers, and are non-negotiable. If you wish to discuss these policies or have any questions, please email our management team at [email protected]

 

We thank you for your understanding.

 

All sales will continue to be final, and the 90 day warranty for eligible defective products has been suspended until further notice. Please see our Warranty page for more detailed information.

 

Online orders for curbside pickup, once confirmed, can now be picked up at our Macleod Trail location from 12:00pm - 7:00pm, Tuesday through Saturday.

 

Previous Update

April 11th, 2020

As of March 20th, 2020, our storefronts are closed until further notice. Our online store will remain operational, with consideration for the safety of our customers, the hard working people from Canada Post and our other shipping providers, and the LSOP staff.

 

Due to the current circumstances, as of March 20th, both Little Shop of Pleasures retail locations are temporarily closed to ensure the safety of our customers and staff in accordance with public health orders. We will continue to monitor the situation as it develops, and will adhere to the recommendations of Alberta Health Services.

 

Our online shop remains open, and we will continue to ship orders as quickly and efficiently as possible with careful consideration of the health and safety of our customers, our dedicated shipping providers, and our staff.

 

Shipping within Alberta is now free for orders of $20 or more. Our team is working hard to ensure that orders are packed up and shipped with care, and we ask that our customers be aware that some delays may occur as we adapt to better serve you in these times, and our shipping providers work to accommodate the increasing demand for their services.

 

As of April 27th, curbside pickup is now available for orders made online. Read more about this new service here.

 

If you are looking for an item that we carry in store that has not yet been added to our website, please email us at [email protected]

 

We thank you for your support, and wish you and your families the best in these difficult times.

 

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